NHTSA Complaint #11621894 — 2015 KIA SORENTO

The contact owns a 2015 Kia Sorento. The contact stated while driving 2- 4 MPH on a bumpy driveway, the front end of the vehicle and the steering started shuddering violently. Additionally, the contact had noticed that the steering wheel was abnormally loose, and there was significant play in the steering wheel. The vehicle was taken to an independent mechanic, where the contact was informed that the steering coupler had failed. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 65,000.