NHTSA Complaint #11455843 — 2020 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11455843 |
| Vehicle | 2020 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
While driving on the highway, there must have been some road debris that hit the windshield and caused a long crack to form on the right lower quadrant of the windshield. Due to the development of the crack, the integrity of the windshield is lowered in the event another foreign object strikes it. Searching Outback windshield crack on Google or any other search engine will produce many reports in which other owners are experiencing the same issue. There is a subreddit titled subaruoutback in which there are over 50 reports from other Outback owners experiencing crack development for the first time in all their years of driving. I will be getting my windshield replaced by Safelite as to not place my passengers at risk. There have been previous lawsuits regarding Outback and Legacy models regarding defective windshield, which have since settled, although the year models are from 2015-2016, it would be interesting if they continue to persist for newer models such as 2020, 2021, 2022 since there are still many complaints and cracked windshields being reported. In the event that investigation proves that there are still windshield defective issues, hopefully Subaru can be encouraged to further research and provide safe windshield replacements for all parties involved.
Related Complaints for the 2020 SUBARU OUTBACK
Other VISIBILITY/WIPER Complaints
#11659737
I am on my third windshield in les than a year. The tiniest pebble will crack the windshield, or sudden changes to we...
#11627386
Windshield cracked from a rock chip. Within 1 day, the crack had expanded to 12 inches across the windshield.
#11624532
Problem component: exterior mirror on driver side It was raining, I was driving, I heard what sounded like a loud exp...
#11611877
I have 2020 Subaru Outback and have had 14 windshield replacements/repairs. The windshield has spider cracked out of ...
#11606327
We are on our 3rd broken windshield in 3 years. We do not drive the car very often or drive any extreme ways. This i...
Recent Complaints for the 2020 SUBARU OUTBACK
#11719700
POWER TRAIN
I'm writing to request assistance with my recall. This recall was first reported to the local dealership over one ye...
#11718035
FUEL/PROPULSION SYSTEM
No warning lamps or messages. A driver in a pickup truck behind me came up close and signaled me to pull over. He go...
#11714318
POWER TRAIN
On December 28, 2025, my 2020 Subaru Outback lost the ability to engage any gear (Drive, Reverse, or otherwise) while...
#11713606
AIR BAGS
I am reporting a safety-related defect involving the Supplemental Restraint System (SRS) on my 2020 Subaru Outback wi...
#11710788
ELECTRICAL SYSTEM
The contact owns a 2020 Subaru Outback. The contact stated that while driving 65 MPH on the highway, the contact was ...