NHTSA Complaint #11455709 — 2018 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11455709
Vehicle	2018 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	December 1, 2021
Date Filed	March 8, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Electrical issues affected the battery becoming completely drained, unable to unlock doors, or start the car. This issue has become stressful and worrisome as I have a child and pets. I always have my baby with me and am anxious that I can't unlock the doors. I have taken the car to the manufacturer (dealership) for service three times. They've been able to identify the issue, however, the problem has reoccurred (now the third time). Warning panels would suddenly light up with different messages and the car computer did not retain the information in the last two incidents, however, recorded the information in the latest incident. The first time this happened was in December of 2021 (approximately 50,000 miles).

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