NHTSA Complaint #11455589 — 2013 LINCOLN MKZ

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11455589
Vehicle	2013 LINCOLN MKZ
Component	STRUCTURE:BODY
Date of Incident	March 7, 2022
Date Filed	March 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I took my Lincoln to a Ford dealership regarding water in my trunk. The technician said it was the factory wields off the assembly line that have failed. Lincoln said they would not cover the repair due to not enough complaints on model and car was over any warranties. I returned the vehicle to the same dealership to get the repair. I was told it was not the wields, but the trunk lid. I paid for a new trunk lid and new gaskets. The car continues to leak. I took it to an ASE certified mechanic, and it was indeed the factory wields. The car has mold and mildew growing. The other dangers are the wields between the body and back pillars are failing.

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