NHTSA Complaint #11320650 — 2013 LINCOLN MKZ

ON APRIL 4TH, 2020. AFTER LEAVING THE FREEWAY AND MAKING A BRIEF STOPPED, A PASSENGER EXITED THE FRONT LEFT PASSENGER SIDES DOOR, AND ONCE THE PASSENGER REENTERED THE VEHICLE, THE DOOR WOULDN'T CLOSE, LATCH, OR LOCK. THE PASSENGER DOOR WILL BOUNCE BACK OPEN AFTER ATTEMPTING TO SHUT THE DOOR, THE DOOR REMAINED UNLOCKED AND THE LATCH WOULDN'T SWITCH TO THE LOCKED POSITION WHICH WOULD LOCK THE DOOR IN PLACE. THIS IS A HUGE SAFETY AND PRIVACY RISK, AS WE WOULD HAVE TO DRIVE HOLDING MANUALLY HOLDING THE DOOR SHUT, INCLUDING WHILE MAKING TURNS, DRIVING ON THE EXPRESSWAY, AND WHILE DRIVING IN VARIOUS DRIVING CONDITIONS. THIS IS INCREDIBLY DANGEROUS, ESPECIALLY IN LIMITED VISIBILITY, OR DURING DANGEROUS CONDITIONS SUCH AS SNOW, STORMS, AND ETC... THIS ALSO POSED A HUGE PRIVACY RISK, SINCE THE DOOR REMAINS OPEN AND UNLOCKED WITHOUT ANY WAY TO SECURELY CLOSE AND LOCK THE DOOR, ANY INDIVIDUAL CAN EASILY STEAL YOUR VEHICLE BY ENTERING THE UNLOCKED AND OPEN PASSENGER DOOR SIDE AND HOTWIRE THE CAR. THIS ALSO DRAINS THE BATTERY SINCE THE CAR IS TRYING TO ALERT THE OWNER THAT THE PASSENGER DOOR REMAINS OPEN. TO MY DISMAY, THIS VEHICLE AND YEAR (2013 LINCOLN MKZ) WAS INVOLVED IN A RECALL IN 2015 FOR THE SAME EXACT REASON, THE DEALERSHIP SEARCHED MY VIN, AND DIDN'T FIND A RECALL ON THE VEHICLE. FORD AND LINCOLN REFUSED TO WORK WITH ME ON THE PRICE OR ANYTHING, DESPITE LITERALLY THIS SAME MODEL HAVING A RECALL FOR THE SAME EXACT ISSUE THAT THE RECALLED 2013 LINCOLN MKZ MODELS HAD. THE ISSUE FOR THE FIRST RECALL WAS CAUSED BY A BROKEN SPRAWL TAB, WHICH A LOCAL MECHANIC LITERALLY DIAGNOSED. THE ISSUE LITERALLY HAPPENS WHILE STATIONARY, IN MOTION, ON A CITY STREET, AND HIGHWAY. THIS IS INCREDIBLY INFURIATING AND HAS CAUSED A $460 PRICE TAG ATTACHED TO THE REPAIRS FOR ONLY ONE DOOR, WHILE THE RECALL REPLACED ALL FOUR FOR FREE!