NHTSA Complaint #11455239 — 2021 CHRYSLER PACIFICA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11455239
Vehicle	2021 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	March 3, 2022
Date Filed	March 4, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Malfunction light indicator (MIL) light turned on which caused vehicle EV only mode to be disabled and now the vehicle only runs under engine power poorly with the battery is always fully charged (MPG is cut in half since battery is never used). Manufacture service center found error code P0E15 on 3/3/2022, which indicated the EV battery coolant heater failed and needs to be replaced. Part is on backorder and no ETA is available, they indicated they have a few in their service center alone that have the same issue.

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