NHTSA Complaint #11455231 — 2018 FORD EXPLORER VISIBILITY

Complaint Details

ODI Number	11455231
Vehicle	2018 FORD EXPLORER
Component	VISIBILITY
Date of Incident	February 26, 2022
Date Filed	March 4, 2022
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2018 Ford Explorer. The contact stated while driving 30 MPH, the rear hatch glass shattered without impact. The vehicle was taken to Safelite Auto Glass and repaired. The manufacturer was informed of the failure and informed the contact that the repair was not covered under the vehicle warranty. The failure mileage was approximately 50,000.

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