NHTSA Complaint #11455213 — 2021 FORD F-150

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL issue reported to NHTSA

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Complaint Details

ODI Number 11455213
Vehicle 2021 FORD F-150
Component ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident
Date Filed
Mileage 2,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2021 Ford F-150. The contact stated that while driving at 40 MPH at night, the instrument panel light turned off intermittently. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown software needed to be updated; however, the dealer informed the contact that the manufacturer advised that the remedy for repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 2,700.

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