NHTSA Complaint #11454741 — 2022 HONDA RIDGELINE

The contact owns a 2022 Honda Ridgeline. The contact stated that the vehicle had been driven for approximately a mile; after arriving at her residence, she was unable to shift the vehicle into reverse while depressing the button to select reverse. The contact stated that the emission, transmission, and an unknown sensor warning light were illuminated on the instrument panel during the failure. The contact's husband was able to drive the vehicle to the dealer where they diagnosed the vehicle with a possible battery failure. The battery was replaced and the vehicle was returned to the contact. Two days later while the contact was in a drive-thru line, a whitish-gray smoke started coming from the steering wheel. The steering wheel then became extremely hot to the touch. The contact’s husband who was seated next to her became alarmed and yelled out the fire. The contact and her husband then exited the vehicle out of fear that the vehicle might catch on fire. The contact turned the vehicle off and the smoke stopped. The contact then had the vehicle towed back to the dealer where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 200.