NHTSA Complaint #11705397 — 2022 HONDA RIDGELINE

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11705397
Vehicle 2022 HONDA RIDGELINE
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Auto high beams redesigned from g2 to g3 models (mine is a 2022).. They do not work correctly. I know Honda had them working on my 2017 ridegeline, but engineering changes have made they inoperative. There is a multitude of complaints by almost every owner as there were none shipped that worked as designed. Honda support simply ask the owner to adjust the light sensitivity setting (low, med,high) but that is not the issue. While adjusting sensitivity may control the point at which the lights sense the brightness of on coming traffic, is does nothing to fix the problems.. 1.) problem Honda changes from 30MPH min spped to turn on automatically to 45 MPH. Useless at 45 MPH turn on, to many back roads where you need them are under 45 mhp. 2.) high beams go off when they sense the oncoming traffic lights, but alomost 100% of the time they fail to realize oncoming traffic terribly blinding oncoming traffic. 3.) They do not reenable themselves , after taking note, they appear to have a timer such that if they go off, for a set number of seconds (way to long) they may and I mean may re-enable themselves, but by the time they do if they do, the distance traveled before being reenabled is unacceptable. 2017-2020's ridgeline, work as expected, off in oncomng and back on with an sec or 2. 4.). Worst part, Honda continues and continues to make and distribute later ridgeline models with the same safety hazzard and selling them defective. Customer support and dealer are well aware of the issue, bug have not offered any fix or software patch for this design flaw... Hey my recourse is simply this, if they fail to turn off and a the police are my oncoming traffic and issue a ticket, I sue Honda and second and worst yet if it causes an serious accident possilby because a driver went off the road, I sue Honda.. and your folks for failure to tell Honda to fix this.. Way to long , to may complaints to you and Honda yet nothing 4 years later almost is being done... Kinda horrible?

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