NHTSA Complaint #11454687 — 2017 FORD FIESTA

The contact owns a 2017 Ford Fiesta. The contact stated that while driving at an unknown speed, the vehicle was jerking while an unknown warning light was illuminated intermittently. The vehicle was taken to the dealer where it was diagnosed; however, the contact was not informed of the cause of the failure or what needed to be repaired. The vehicle was repaired. In addition, the contact stated while having maintenance repairs on the vehicle, the mechanic informed her that the lug nuts were swollen on all four wheels and needed to be replaced. The contact mentioned that it was difficult to remove the lug nuts. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,743.