NHTSA Complaint #11669409 — 2017 FORD FIESTA

The contact owns a 2017 Ford Fiesta. The contact stated while driving at various speeds, the vehicle jerked and experienced hard shifts from first to second gear and from second to third gear. The contact stated that the RPM were significantly high prior to shifting gear, then decreased before the vehicle accelerated as intended. The contact stated that the transmission had failed to shift to reverse(R). The contact stated that DTC: 4P07A5; was retrieved, indicating transmission friction element B stuck On. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,000.