NHTSA Complaint #11453828 — 2018 HYUNDAI TUCSON

The contact owned a 2018 Hyundai Tucson. The contact stated that while driving up a hill at 30 MPH, she heard an abnormal popping noise emitting from underneath the vehicle without warning. Upon inspection of the vehicle, the contact saw that a fire had started from underneath the front passenger side of the vehicle. The vehicle in front of hers witnessed the fire and assisted with calling the authorities to the scene. Both the fire and the police department arrived as the fire department extinguished the fire. Both a police and fire report were filed; no injuries were reported. The contact had the vehicle towed to an independent tow yard where it was deemed a total loss. Upon investigation, the contact linked her failure to NHTSA Campaign Number: 20V543000(SERVICE BRAKES, HYDRAULIC); however, the cause of the fire had yet to be determined. Both the dealer and the manufacturer were notified of the failure. The vehicle had been destroyed. The failure mileage was unknown.