NHTSA Complaint #11453447 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11453447
Vehicle 2016 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Problem is the engine is burning two quarts of oil every 1,000 miles. Was taking car in for oil change and check engine light went on. Service person said car was way down on oil which is why engine light went on. Said there was a problem with Hyundai engines and to take it to dealer. Dealer Ettleson agent John Cunniff confirm that there is a problem with that engine and said they would run an oil test. Oil was changed with new filter and told to come back in 1,000 miles. Returned to dealer after 1,000 miles and engine was down two quarts of oil, dealer topped off oil and said someone would contact me. I called several days later and John Cunniff said that using two quarts of oil in 1,000 miles was within specs. He said to contact Hyundai customer service. I did with case # 19220125, and Frances was case worker. Attempted to contact Frances three times with negative results. I called and spoke with a Cindy who stated case notes stated Frances contacted Ettleson and they said two quarts of in 1,000 miles is normal, complaint was closed. Research disclosed there is a problem with oil consumption in that engine, backed up by their and other mechanics. I have 69,000 miles on the vehicle and a 100,000 mile warranty. I have all maintenance files for the vehicle since I purchased it. i have complied with the dealers instructions and have had my PCV replaced, and just keep adding oil to keep my engine running. Please advise my options.

Related Complaints for the 2016 HYUNDAI SONATA

Other ENGINE Complaints

#11717243 While driving in normal traffic, the engine experienced a sudden and significant loss of power and went into a reduce...
#11717012 Engine failure, cylinder 4 is swimming on oil.
#11714812 My 2016 Hyundai Sonata (2.0T/2.4L engine) has been experiencing loss of motive power and severe engine stumbling at s...
#11713422 Engine started rough idling and knocking. Took to a mechanic who found metal particulate in the oil and the engine sp...
#11711987 This vehicle has experienced multiple hybrid system failures while driving, including a complete loss of power “Hybri...

Recent Complaints for the 2016 HYUNDAI SONATA

#11717361 ELECTRICAL SYSTEM The contact owns a 2016 Hyundai Sonata. The contact stated that while driving and depressing the accelerator pedal, t...
#11717361 ENGINE AND ENGINE COOLING The contact owns a 2016 Hyundai Sonata. The contact stated that while driving and depressing the accelerator pedal, t...
#11717361 POWER TRAIN The contact owns a 2016 Hyundai Sonata. The contact stated that while driving and depressing the accelerator pedal, t...
#11717092 SERVICE BRAKES I began braking and the brakes locked up. Braking to the floor and the car would not stop resulting in a car crash
#11714812 FUEL/PROPULSION SYSTEM My 2016 Hyundai Sonata (2.0T/2.4L engine) has been experiencing loss of motive power and severe engine stumbling at s...
Check any vehicle history by VIN - Free vehicle history report