NHTSA Complaint #11453392 — 2016 FORD FOCUS

The contact owns a 2016 Ford Focus. The contact stated while his granddaughter was driving and stopped at a traffic light, the vehicle lost motive power and stalled. The driver waited for several minutes before restarting the vehicle and driving back to the residence. The contact stated that the failure was intermittent. The driver took the vehicle to a local dealer for an oil change was informed there was an open recall on the vehicle under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The local dealer reprogrammed the Powertrain Control Module to repair the vehicle however, the failure persisted. The contact took the vehicle to another local dealer; Sam Pack's Five Star Ford Lewisville (1144 N Stemmons Fwy, Lewisville, TX 75067, (469) 491-1050) to be diagnosed. The contact was informed that the PCV valve need to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.