NHTSA Complaint #11453376 — 2015 CADILLAC CTS

The contact owns a 2015 Cadillac CTS. The contact stated that while driving at various speeds, an abnormal rattling sound was coming from the rear end of the vehicle without warning. The contact had taken the vehicle to a dealer where they diagnosed the failure as a leak in the rear differential. The contact was initially informed that the repair would be covered under warranty; however, a few days later, the contact was informed otherwise. He was then informed that the vehicle would not be covered under warranty and was given an estimate for repair. The manufacturer was also notified of the failure and provided a case number. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.