NHTSA Complaint #11453000 — 2021 TESLA MODEL 3

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11453000
Vehicle 2021 TESLA MODEL 3
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

My 2021 Tesla model 3 has a issue of what is called Phantom Braking. On 2 lane undivided highways and on all types of roads the car will randomly slam on the brakes to what I assume is to prevent hitting a obstacle that doesn’t exist. The car will apply the brakes extremely fast and drop roughly 20 MPH or more in just a few seconds. I am unable to use cruise control on 2 lane highways because it slams on the brakes it seems like anytime it sees a dip in the road or a mailbox on the side of the road it triggers the emergency braking system. I feel lucky that no one has been behind me while these events have happened. It happens almost every time I drive the car. I have contacted Tesla about this issue and they say everything is fine and they would rather have a lot of false positives than to miss a actual event. I feel like it is a very unsafe feature and needs to be addressed because other manufacturers have this down with hardly any issues. This has been happening on the car since it was new and has not improved the car has 7500 miles on it.

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