NHTSA Complaint #11452997 — 2019 HONDA ACCORD

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11452997
Vehicle 2019 HONDA ACCORD
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

This vehicle has a safety issue when it comes to snow on the ground and driving on a hill/incline. I was driving my vehicle through snow in the Ohio/WV region and when I tried to drive up a hill with snow on the ground the vehicle stopped. The vehicle would not accelerate and it seemed the engine just shut off. So I put the car in neutral and pushed the gas and I was correct the engine had no RPMs. This caused a huge safety issue to myself and the people driving near me. As I had ZERO control over the vehicle on an incline. The cars coming toward me and the ones behind me had ZERO issues with their vehicles going up this hillside. I tried three times to shut car off and back on so it would give me a few seconds of acceleration, allowing me to get up the hill a few more feet before shutting off again and possibly causing an accident. When I took it to my Honda dealer they stated computer showed no issues with the vehicle. And they have not heard of the engine shutting down or not having RPMs with snow on the ground. They recommended that I have tracking control off next time allowing me full control vs. the computer of the car however, I DID have it off. Once they heard that statement they informed me I have no other options. Honda did tell me when driving in snow other messages can go off and the car is still SAFE to drive. Which it needs to be as this area has tons of snow. However, that is not the case if the car just shuts off. Prior to the issue, the car kept beeping non stop with warning of break system & adaptive cruise control. My sensors were wiped off prior to the car shutting off. Yet again you can't keep a sensor spotless driving on a highway with snow. Two of the warning lights that showed on my dashboard were not listed in the manual. I am now afraid to drive my vehicle with any snow coming down. I have been a Honda owner since the 90's and I no longer trust this brand.

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