NHTSA Complaint #11452978 — 2017 KIA SORENTO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11452978
Vehicle	2017 KIA SORENTO
Component	STEERING
Date of Incident	February 15, 2022
Date Filed	February 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The electronic steering "sticks" and makes it necessary to force the steering wheel to make driving corrections. This in turns causes an oversteer situation and a safety issue. The vehicle is difficult to keep lane control. New tires, alignment, and a TSB software upgrade by Kia service did nothing to correct the problem. Kia determined (15 Feb 2022) the vehicle needed the electronic steering column replaced. The Kia service rep stated my factory and extented warranty will not cover the cost of repairs. The problem has been intermittent for over 2 years and getting worse. My research indicates many owners having the same issue with this vehicle.

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