NHTSA Complaint #11452962 — 2016 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11452962
Vehicle 2016 FORD F-250
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

When driving my 2016 Ford F250 Diesel at 70MPH I hit a bridge transition on Interstate 24. It had a bumpy transition between the road and bridge itself. The trucks front end started shaking violently and the steering wheel was difficult to control from shaking side to side. At first I thought that I blew a tire or that one of my front wheels was about to come off. I hit the brakes to try and get the shaking to stop to no avail. I had to slow down to about 20 mph before the shaking stopped. In the meantime there was a semi behind me that almost rear ended me and had to swerve violently to avoid rear ending me because I had braked unexpectedly. The road conditions were wet with moderate rain and 60 degrees F. I continued driving and it happened 3 other times in the same trip. Two of the other times happened at a rough bridge transition and once was when I hit a pothole at highway speed. Because the truck is a heavy duty truck, I often pull a trailer loaded with granite (up to 26000 lbs GVW. That Day I was carrying a 9500 lb forklift on the trailer transferring it to a jobsite which made bringing the truck slowing down even more dangerous. The next day I called the Ford Dealership to tell them of the problem and the service writer said "oh, you got the Death Wobble". That sounds horrifying in and of itself. I asked him if Ford takes care of this and he said "no, I don't see any recalls on it." This is something that Ford absolutely should take care of. I don't know what causes it, but it is terrifying when it happens and I feel lucky that that 80,000 lb semi didn't devour the back of my trailer and truck. I have scheduled a service appointment to look at the problem but I have little confidence after reading about this issue online that Ford will take any responsibility for this issue. I feel that this is something Ford should be FORCED to fix. Sincerely CONCERNED/SCARED

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