NHTSA Complaint #11452381 — 2011 FORD EXPLORER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11452381
Vehicle	2011 FORD EXPLORER
Component	SUSPENSION
Date of Incident	February 1, 2022
Date Filed	February 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V746000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that there was a noise coming from the front of the vehicle. The local dealer and the manufacturer were not yet contacted. The failure mileage was unknown. VIN tool confirms parts not available.

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