NHTSA Complaint #11452054 — 2011 FORD FUSION SERVICE BRAKES

Complaint Details

ODI Number	11452054
Vehicle	2011 FORD FUSION
Component	SERVICE BRAKES
Date of Incident	November 22, 2021
Date Filed	February 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Brakes serviced within last 3 years. They should not have failed. A few months ago noticed that the Brakes after initial tap will go to floor. Then they completely failed with no warning when my teen driver was on a highway. Per mechanic there is a problem with the ABS module. Mechanic states we have the same ABS module as the 2010 Fusion that was recalled. However, per Local Ford dealer as our VIN # is 2011 it doesn't matter that part has proven to be faulty

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