NHTSA Complaint #11451986 — 2019 NISSAN SENTRA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11451986
Vehicle 2019 NISSAN SENTRA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Unbeknownst to me, the stop lamp switch recall also effects the vehicle starting. I learned that they were related after I reached out to Nissan regarding my vehicle not starting, it first happened on New Years Eve. This has now happened 2-3X a week. In addition to this issue, I’ve experienced issues with the CVT, and possibly the engine. One evening I was heading home after work, I got onto the on ramp, and attempted to accelerate to merge onto I-84. The vehicle would not accelerate beyond 45, the engine would rev extremely high, and not go any faster. I pulled onto the shoulder as best and quickly as I could. I turned the car off then back on, attempted to merge onto I-84, and had to get onto the shoulder again because I wasn’t able to go faster than 45MPH. Both times I was almost sideswiped by an 18 wheeler on the driver side, had that happened I’d have lost my life. I sat there very frustrated, and in shock. After a few minutes of having no traffic, I drove home at 45MPH. I’ve reached out to Nissan regarding the aforementioned issues, asking if they’d buy the vehicle back for what I owe on it. I received a letter from Nissan Consumer Affairs basically refusing to buy the car back. It’s exasperating owning a 2019 with 15,100 miles, and experiencing these issues. I’m by no means the type of person that feels a brand new vehicle is more reliable than an older one. I’m the type of person that likes knowing I can rely on my car. My mothers’ 2003 Outback with over 230K has been far more reliable than my Sentra. Knowing that there’s no remedy to repair the stop lamp recall is frustrating, that means that each time I go to start my car it may not start, on days that it hasn’t, I’ve spent 10 minutes trying trying to get it to start. These issues are exasperating, and Nissan basically saying I’m SOL, isn’t acceptable.

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