NHTSA Complaint #11451918 — 2013 BMW X5

The Drive Shaft was replaced as part of a recall in 2017 and the damage from that drive shaft has caused an issue in the transfer case resulting in humming and other periodic noises and vibrations. The dealer asked for $5300 to replace the Transfer Case and I have stopped driving it as it could lead to an accident. Mechanics have said this is VERY COMMON in those cars with this recall. https://static.nhtsa.gov/odi/rcl/2017/RCRIT-17V138-1965.pdf I have reached out to BMW USA who said to reach out to you as they will not honor the repair unless a BMW certified mechanic states that it is related OR NHTSA agrees it is a safety issue. The car has 65000 miles on it.