NHTSA Complaint #11500442 — 2013 BMW X5

The contact owns a 2013 BMW X5. The contact stated while driving 45 MPH, the front drive shaft failed to operate as designed, rendering the vehicle undrivable. The contact stated that during the failure, the driveshaft detached, and caused damage to the vehicle. The vehicle was towed to the local dealer, and the front drive shaft and hydraulic steering lines were replaced. The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 17V138000 (Power Train). The failure mileage was 160,000.