NHTSA Complaint #11451837 — 2016 FORD EDGE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11451837 |
| Vehicle | 2016 FORD EDGE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 86,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
The contact's wife owns a 2016 Ford Edge. The contact stated that the vehicle was leaking coolant. The contact also stated that the vehicle would shake and hesitate upon the depression of the accelerator pedal with the check engine light illuminated. The contact then used a code reader and discovered that there was a misfire on cylinder 3 due to coolant leaking into that cylinder. Upon further investigation, he discovered a service bulletin that was related to the failure. The contact discovered that the engine needed to be replaced due to the failure. The contact had spoken to the dealer and the manufacturer and was informed that there were no recalls on his vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 86,000.
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