NHTSA Complaint #11451698 — 2020 SUBARU OUTBACK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11451698
Vehicle	2020 SUBARU OUTBACK
Component	POWER TRAIN
Date of Incident	February 12, 2022
Date Filed	February 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

We received the recall notice and do not feel safe driving the vehicle. This problem has the potential to seriously injure or kill someone if the vehicle failed on the highways. They quote May as the earliest time frame that they will begin repairs. This is not an acceptable time frame. Assuming the dealers are prepared in May, there could still be an overwhelmingly long wait list for the needed repairs. This could possibly lead on well into summer before my vehicle is in the shop. What are we to do for transportation in the mean time? Are we to continue driving as usual and risk our lives or those of fellow motorists near us? I would like a mitigating solution as we do not have faith in our safety if we were to operate the vehicle any further.

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