NHTSA Complaint #11451260 β€” 2004 TOYOTA SIENNA

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 11451260
Vehicle 2004 TOYOTA SIENNA
Component SEAT BELTS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Driver's side seat belt buckle stopped locking in seat belt. Buckle unit then came apart. I called toyota; was informed that there was a recall on this matter. I was told that I was 2 years past the scope of the recall. I informed them I never received a notice of recall so how would I be aware of problem until it occurred. Spoke to supervisor was told I was no longer covered under recall. Went to 2 mechanics and was unable to obtain needed part. I feel that for this safety item there should be no time limit on a recall and I felt Toyotas help in remeding the situation was poor especially as they tout their vehicles safety.

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