NHTSA Complaint #11287531 — 2004 TOYOTA SIENNA

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number	11287531
Vehicle	2004 TOYOTA SIENNA
Component	SEAT BELTS
Date of Incident	December 3, 2019
Date Filed	December 6, 2019
Mileage	165,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

1) SEATBELT TWISTS AND GETS JAMMED IN THE GUIDE NEAR THE RETRACTOR. SEAT BELT PULLS OUT, BUT THEN WILL NOT RETRACT AS IT IS WEDGED IN THE GUIDE.THIS HAS HAPPENED NUMEROUS TIMES, BUT NOW IT IS QUITE WEDGED. AND UNUSABLE AT THE MOMENT. 2) CABLE THAT PULLS THE SIDE DOOR OPEN AND CLOSED HAS RUSTED AND BROKEN. THIS WAS SUBJECT TO A TOYOTA VOLUNTARY SERVICE CAMPAIGN, BUT MY PROBLEM STARTED AFTER THE EXPIRATION OF THE SERVICE CAMPAIGN.

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#11402601 — March 12, 2021 — FROM THE TIME I PURCHASED MY 2004 TOYOTA SIENNA, THE DRIVER-SIDE SEAT BELT HAS NEVER WORKED PROPERLY. MOST OF THE TIM...

#11208668 — May 20, 2019 — PASSENGER SIDE SEATBELT CONSTANTLY GETS JAMMED UP, FOLDED OVER AND RENDERS IT UN-USEABLE. VERY UNSAFE!!!! I JUST FIXE...

#11194258 — April 5, 2019 — SEATBELT IS NOT PULLING WHEN BUCKLING UP ON THE PASSENGER SEAT.

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