NHTSA Complaint #11451145 — 2015 TOYOTA HIGHLANDER

On Jan 25, 2022 while sitting in my car... engine running. Smoke filled the inside of the vehicle. Prior to seeing smoke I smelled electrical smell and also my heated seat was warmer than usual. I did not think nothing of it. Smoke definitely came from the knob to turn heated seat on with and also appeared to be coming from the vent. I shut the car off. Thirty to 45min later I turned the car back on. More smoke came but it cleared out with me letting all windows down. Afterwards the panel to control air was completely out along with the clock. The clock came back on later while blinking. I immediately called Toyota Corp. I have case numbers each time I called. I took it ti the Toyota dealership with assistance of Toyota Corp. My car has been at Toyota universe in little falls, nj and they have yet to fully explain what is going on with the defective that occurred in my car. They do not call you back. I've had to go there to get answers due to them not returning calls.