NHTSA Complaint #11704027 — 2015 TOYOTA HIGHLANDER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11704027
Vehicle 2015 TOYOTA HIGHLANDER
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

When right front pax sits in seat and fastens seatbelt, the airbag indicator correctly says "ON." But after a few minutes, the airbag turns "OFF" and the driver's dash gets an "unfastened seatbelt" warning and a "faulty airbag" warning. All of these occur while the front right pax has remain seated and buckled. If the pax unbuckles and exits the seat, these incorrect warnings all remain the same. The right front pax seat belt buckle has been replaced with no effect. The seat has been recalibrated (seat sensors) with no effect. The wires under the seat have been disconnected, cleaned, and re-connected with no effect. This is a safety issue in that the airbag on that front right side de-activates when a passenger is in that seat. There is a Toyota Recall Campaign for this identical problem, but it does not include my model year (2015). Requesting NHTSA get Toyota to extend their recall to include 2015 models, please.

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