NHTSA Complaint #11151366 — 2015 TOYOTA HIGHLANDER

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11151366
Vehicle 2015 TOYOTA HIGHLANDER
Component AIR BAGS
Date of Incident
Date Filed
Mileage 13,000 miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State AL

Consumer Description

ANOTHER DRIVER PULLED OUT IN FRONT OF ME ON A CITY STREET ON 03/23/17 AND I HIT THE SIDE OF HIS CAR WITH THE FRONT OF MY SUV. I WAS GOING ABOUT 35-40 MPH THE FORCE FROM HIS CAR THEN KNOCKED ME HEAD ON INTO A LIGHT POLE. I WAS KNOCKED UNCONSCIOUS AT THE INITIAL HIT. MY SUV WAS TOTALED AND THE FRONT FRAME WAS BENT FROM THE IMPACT INTO THE POLE. THE AIR BAG NEVER CAME OUT AT ALL. THE RESCUE MEN ALL REMARKED ABOUT IT BECAUSE THE ACCIDENT WAS SO FORCEFUL. I HAD A CONCUSSION & HAD TO RETIRE FROM MY JOB & CONTINUE TO HAVE MEMORY ISSUES. I CALLED TOYOTA ABOUT A WEEK AFTER THE ACCIDENT WHEN I FELT A LITTLE BETTER SO THEY COULD LOOK INTO IT. BY THE TIME THEY GOT WITH THE PLACE WHERE THE CAR HAD BEEN TOWED, THE SUV HAD BEEN SOLD FOR SCRAP ( I GUESS) SO THEY SAID THEY COULD NOT GET THE DATA BOX.

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