NHTSA Complaint #11450878 — 2018 CHEVROLET IMPALA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11450878
Vehicle	2018 CHEVROLET IMPALA
Component	POWER TRAIN
Date of Incident	February 4, 2022
Date Filed	February 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I have a 2018 Chevrolet Premier Impala that has started skipping gears at 1st and 2nd while driving. The vehicle shudders when it changes gears. Took vehicle to dealer who informed me that the transmission needs to be replaced already. I haven't received any dash messages or vehicle warnings prior to noticing the transmission problem. I always kept the car properly serviced by the dealer for all routine maintenance requirements. I am the original owner of this vehicle. The car has under 100,000 miles. Dealer informs me that it will take at least a week before they can possibly get new transmission for vehicle. I may be without vehicle for at least 2 weeks minimum.

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