NHTSA Complaint #11617470 — 2018 CHEVROLET IMPALA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11617470
Vehicle	2018 CHEVROLET IMPALA
Component	POWER TRAIN
Date of Incident	October 1, 2024
Date Filed	October 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

Since vehicle purchase in 2018 there is a shifting problem with the transmission. I have paid for shifter repairs and still the problem exist. While driving the car gets stuck in gear and hard to accelerate. The issue happens at various times without warning. There has been two instances that could have led to potential accidents. Upon spraking with and researching other impala owners, this is a common problem in the 3.6 engine Chevrolet Impalas but nothing has been done. The dealer has a plan to determine but it has always cost $1500+ to the customer.

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