NHTSA Complaint #11450724 — 2015 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11450724
Vehicle 2015 FORD F-150
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

The windshield spraying system freezes when temperatures drop below freezing. This is an extremely dangerous and hazardous situation. Even when using -35 degree windshield washer fluid (well below recommendation) my windshield has been frozen over and covered in grime. The frozen system does not allow for the windshield to be sprayed and cleared. The vehicle is undriveable in this condition. This is a known problem with a technical bulletin issued. Ford’s resolution is that the customer pays for this remediation. This is unsatisfactory as it is a clear design and safety flaw.

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