NHTSA Complaint #11450713 — 2020 HONDA ODYSSEY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11450713
Vehicle	2020 HONDA ODYSSEY
Component	POWER TRAIN
Date of Incident	February 4, 2022
Date Filed	February 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Just experienced a serious issue with our 2020 Odyssey Elite with 24,000 miles on it. Jerked forward from a stop and then would not advance beyond 1st gear. Multiple warning lights came on: check engine/ emissions/ back up camera and sensors. Dealer reported there was an electronic defect that destroyed the transmission which they claim caused the transmission to attempt to shift into two gears simultaneously. Not sure but the jerking motion may indicate that the transmission shifted into park while moving. Dealer refused to provide a loaner car and now waiting for a transmission replacement on a $50K vehicle with 24,000 miles on it. Multiple similar transmission replacements on 2020 Honda Odyssey are reported on the Odyssey Owners Forum. Had this event occurred on a higher speed or congested area a serious accident could have occurred as vehicle could not accelerate and jerked violently initially immediately followed by inability to shift to higher gears.

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