NHTSA Complaint #11450640 — 2021 JEEP GRAND CHEROKEE

VECHICLE WAS PURCHASED ON 11/6/21 ATT SMITHHAVEN JEEP IN NYS. THE NEXT DAY I NOTICED SUBSTANSIAL CONDENSATION IN BOTH THE HEAD LIGHTS AND REAR BRAKE LIGHTS. I TOOK THE VECHICLE TO THE DEALER RIGHT AWAY AND THEY STATED "ITS NORMAL AND IT WILL GO AWAY", THAT BEING SAID I STILL HAVE THIS ISSUE AND IT HAS NOT BEEN RESOLVED. ON APPROX 12/13/21 THE VECHICLE'S RADIO FROZE AND I WAS UNABLE TO USE IT FOR SEVERAL DAYS. A MESSAGE PROMPTED ME TO CALL SIRIUS XM RADIO, HOWEVER THEY STATED IT WAS A VECHICLE ISSUE AND NOT A SATELITE RADIO ISSUE. I LOOKED UP ONLINE AND FOUND HOW TO HARD RESET RADIO AND I HAVE TO DO THAT OCCASIONALLY TO CLEAR THE UNRESPONSIVE RADIO. THE MOST RECENT ISSUE WAS A COMPLETE TRASMISSION FAILURE ON 2/1/22. WHILE ATTEMPTING TO MOVE VECHICLE THE TRANSMISSION WOULD NOT GO FORWARD PAST THE 1ST GEAR AND WOULD NOT GO INTO REVERSE NEARLY CAUSING A MAJOR ACCIDENT. DEALER IS NOT PRIVY TO THIS ISSUE AND DOES NOT HAVE AN ETA FOR REPAIR. JEEP CORPRATE HAS BEEN CONTACTED WITH NO RESOLUTION. THIS WAS A MAJOR MECHANICAL MALFUNCTION AND THE VECHILE IS ONLY 3 MONTHS OLD WITH 2,300 MILES. I AM UNABLE TO UPLOAD PICTURES OR VIDEOS HOWEVER I HAVE THEM TO SUBMIT IF NEEDED.