NHTSA Complaint #11450253 — 2021 TESLA MODEL 3

FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number	11450253
Vehicle	2021 TESLA MODEL 3
Component	FORWARD COLLISION AVOIDANCE: WARNINGS
Date of Incident	February 1, 2022
Date Filed	February 3, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Since my ownership, I have experienced multiple phantom braking incidents with my 2021 Tesla Model 3 Long Range. I would estimate that I experience 3 to 5 severe phantom braking incidents per week. It is nearly a daily occurrence during my daily commute to work. Sometimes there are multiple incidents during one leg of my commute. I have filed several requests for service with Tesla through their application and every time the technical support says the system is working properly. I have given them explicit details and information about the incidents which have helped them to identify the time and location but they have never fixed/changed/remedied the phantom braking issue. I have filed these requests for service to protect myself if I'm ever involved in a serious accident due to these phantom braking incidents.

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