NHTSA Complaint #11450207 — 2020 TESLA MODEL X UNKNOWN OR OTHER

Complaint Details

ODI Number	11450207
Vehicle	2020 TESLA MODEL X
Component	UNKNOWN OR OTHER
Date of Incident	January 28, 2022
Date Filed	February 3, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While on autopilot or cruise control, the car would suddenly and abruptly slam on the brakes for no reason. There's no traffic or objects to avoid. It was very startling because it could have caused a massive rear-end collision had I not intervened to cancel the autopilot and speed up again. . Because of this, I have stopped using the autopilot feature altogether. I cannot trust it will work properly. I have mentioned it to Tesla and they simply say the software update will solve it. It has not!

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