NHTSA Complaint #11587754 — 2020 TESLA MODEL X UNKNOWN OR OTHER

Complaint Details

ODI Number	11587754
Vehicle	2020 TESLA MODEL X
Component	UNKNOWN OR OTHER
Date of Incident	May 4, 2024
Date Filed	May 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Since Tesla did a recent software upgrade for the autopilot, the car on a single carriageway drives very close to the right side, and fairly frequently drives over the white line on the right side (i.e. departing from the travel lane). The car used to sit in the center of the lane. The problem does not occur on the highway where it still travels in the center of the lane. The problem occurs when autopilot is used on [XXX] in New Hampshire, southbound from Wakefield to Rochester, NH. Autopilot has to be disengaged to correct the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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