NHTSA Complaint #11449983 — 2017 TESLA MODEL S

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11449983
Vehicle 2017 TESLA MODEL S
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The LED daytime running lights are failing for the second time on my vehicle. By failing, I mean they are burning out and no longer effective. This is a well-known issue with Tesla vehicles, however Tesla is doing nothing to resolve the problem. The only solution offered is to pay for an entire set of new headlights which costs nearly $2,600. The replacement headlights eventually fail within 24 months. Not having daytime running lights could be a safety issue. Tesla is aware of the component failure however no recalls for this defective part has been issued. I believe most Tesla owners of the "refreshed" Model S experience a degradation of the LED portion of the headlights, which are the daytime running lights. Today I was quoted $2,582 to replace both headlights. My lights were previously replaced in 2019 under the original vehicle warranty. Is there anything that can be done to have the lights replaced under a recall or have Tesla cover the cost of the repair?

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