NHTSA Complaint #11622412 — 2017 TESLA MODEL S

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11622412
Vehicle 2017 TESLA MODEL S
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Daylight Running Lights (DRLs) burned out, and Tesla charges exorbitant amounts to repair each DRL and headlight assembly, over $3,500 for each side. This is apparently a known issue with all 2017-2021 Tesla Model S vehicles, as it is widely discussed on Tesla owner forums. The DRLs are prone to repeated failures even after being replaced. Tesla will replace the DRL and headlight assembly as long as the vehicle is under warranty, but will not replace the failed DRL and headlight assembly after the warranty expires unless the vehicle owner pays for the replacement. This would seem to be a known chronic failure item, and since the DRLs are a safety feature, it would seem that Tesla should stand behind their vehicles and resolve this failure as a recall.

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