NHTSA Complaint #11449896 — 2021 TESLA MODEL Y UNKNOWN OR OTHER

Complaint Details

ODI Number	11449896
Vehicle	2021 TESLA MODEL Y
Component	UNKNOWN OR OTHER
Date of Incident	January 15, 2022
Date Filed	February 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The manufacturer updated the vehicle software in January 2022. This caused the rear camera to malfunction. The malfunction is that the view of the camera inside the vehicle pauses for periods. The driver is becomes unaware of the true distance between the vehicle and objects behind it. This is worsened as the driver is unaware of the issue. This is a safety issue for any object behind the vehicle when it moves in reverse - including People. It could also easily result in damage to the rear of the vehicle being driven.

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