NHTSA Complaint #11449551 — 2021 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11449551
Vehicle	2021 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	January 25, 2022
Date Filed	January 31, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I purchased this car on 1/12/2022. It immediately began to have issues, first a coolant leak and then a check engine light. I have been told the check engine light is related to RFH codes for passive entry and Chrysler cannot provide a a date for the software update . I am forced to forced to drive a brand new vehicle with a check engine light on, not knowing if it’s safe. I feel this is unacceptable, I see many stories of the same vehicle just shutting down while driving.

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