NHTSA Complaint #11449544 — 2013 HYUNDAI VELOSTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11449544
Vehicle 2013 HYUNDAI VELOSTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Since I got the car in 2015 I have been taking it to the Hyundai dealership for all maintenance. I kept telling them that it feels like it’s driving hesitant or pushed to go. I took my car in for a routine oil change and my car came back not running. They said my car needed an update. They did so without my permission. Then was told I needed a new transmission. A month later I’m driving down the road my car was on but not driving like it would not go. I had to get it towed. They said it was the cat converter. Well the car was still was having the same issue after that was fixed. I was driving down I-4 to go to the dr and my car suddenly slowed down and would not go I couldn’t get over and was almost rear ended. I took it back to Hyundai. They said it was a knock sensor. Fixed it. Was coming from Orlando 24 hours later and the car slowed down on its own again with a big semi behind me and my daughter was in the car. Hyundai refuses to fix the engine that’s a GDI that is recalled in the turbo Veloster because mine is base model. I also have a 2015 Hyundai Elantra hatch back that shows the same signs as my Veloster they both have GDI engines. Please feel free to contact me at [XXX] or [XXX]. And this has been doing this since before my mileage was high and it was below 60,000. I do have copies of all maintenance that was done at the dealership. If you have and email I can forward all invoice. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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