NHTSA Complaint #11449543 — 2009 DODGE JOURNEY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11449543
Vehicle	2009 DODGE JOURNEY
Component	STEERING
Date of Incident	January 1, 2022
Date Filed	January 31, 2022
Mileage	172,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The contact owns a 2009 Dodge Journey. The contact stated while driving at an undisclosed speed, the power steering assist failed to operate as needed. Upon inspection, the contact noticed that there was a cracked power steering hose located underneath the vehicle. The contact replaced the power steering hose; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 172,000.

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