NHTSA Complaint #11449528 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11449528
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

SERVICE ELECTRONIC BRAKING CONTROL AND TRACTION CONTROL LIGHTS COME ON AND CHIMES. AFTER SEVERAL TRIPS TO THE DEALER AND MOST OF THE TIME THEY COULD'T DUPLICATE THE PROBLEM I FINALLY HAD THE LIGHTS TO COME ON AND WENT STRAIGHT TO THE DEALER WITHOUT SHUTTING DOWN THE TRUCK AFTER THE CHECKS THEY STATE ABS CONTROL MODULE AND HCU NEEDS REPLACED. PARTS ARE UNAVAILABLE FOR AT LEAST 6 MONTHS AND $1200 REPAIR COST. THE LIGHT COMES ON THEN THE CRUSE CONTROL STOPS WORKING AND THEN WHEN BRAKING HARD THE WHEELS LOCK UP AND CAUSES SKIDDING. TO ME THIS IS A SAFETY ISSUE THAT RAM NEEDS TO STEP UP AND REPAIR. ITS FEDERAL LAW THAT MANUFACTURES PUT ABS ON THE VEHICLES SO THEY SHOULD MAKE SURE THEY WORK CORRECTLY.

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