NHTSA Complaint #11449502 — 2016 NISSAN ROGUE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11449502
Vehicle 2016 NISSAN ROGUE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I purchased my used car 2016 Nissan Rogue from STG AUTO DEALER address 10325 Central Ave Montclair Ca 91763. phone 855-637-1975. engine shakes when Ac is on. The vibration is significant when idling in gear (for example, when stopped at a traffic intersection). The problem increases when AC and Fan is turned on. appointment was scheduled STG SERVICE DEPT. but when i pick up my car from repair. i told them its still shakes. they told me they already change it and its just the way it is and nothing they can do about it. and now a RECALL for 2016 Nisan rouge in my vin number [XXX]. I WENT TO THE DEALER METRO NISSAN 9440 Autoplex Street, Montclair, California 91763 PHONE SERVICE DEPT : (800) 970-0426 . made an appointment & the service advisor told me to call Nissan corporate because there is no fix for my car on my vin number. they cannot help me. so told them that what if something happens to me in this car fire electrical is NISSAN LIABLE FOR MY SAFETY they replied they don't know and they cannot help me, so they had me exit the dealer. so now I'm not on a peace of mind driving this car I finance and I don't feel safe at all. so please Help. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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