NHTSA Complaint #11449347 — 2020 HYUNDAI KONA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11449347
Vehicle 2020 HYUNDAI KONA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

This vehicle was under recall by Hyundai ( campaign 203 ) For defective piston oil ring. Since day one of owning the vehicle I would notice oil level low by at least a 1/2 quart ( I would top off). After Several trips to the dealer they installed software to detect vibration and it passed . So they said just run it until it dies only then we can replace the engine . Hyundai has since removed car from recall lookup list. Went to 2nd dealer and I'm going through a oil consumption test . They found it uses .4 to .5 quarts ( 2 more tests due) . They say this is normal and they probably will not be able to fix the excessive oil consumption . I have a 2020 Kona with 10,000 miles that can't make it through the oil change cycle with out using oil the oil . I don't know what to do at this point Hyundai is not Honoring the recall . They are trying every trick in the book to avoid their obligations.

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