NHTSA Complaint #11449290 — 2013 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11449290
Vehicle	2013 FORD ESCAPE
Component	STEERING
Date of Incident	January 20, 2022
Date Filed	January 28, 2022
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The contact owns a 2013 Ford Escape. The contact’s husband stated while driving approximately 25 MPH, the steering wheel became difficult to turn. The contact’s husband was able to pull over and restart the vehicle and functionality was returned. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the steering unit replaced; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

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